Privacy
Privacy policy.
Information we collect
We may collect information you provide directly through our website, email, phone, or other communication channels. This can include your name, email address, phone number, project details, and information about the media you are sending for transfer.
How we use your information
We use your information to reply to inquiries, provide project quotes, confirm service details, process transfers, and communicate about the status of your media. We do not use your information for unsolicited marketing beyond necessary project communications.
Media and files
Any physical media you send us is handled with care and used only for the purpose of completing the requested digitization or transfer service. We do not use your media for any unrelated purpose unless explicitly discussed and agreed in advance.
Storage and security
We take reasonable care to protect the personal information and digital files involved in your project. Access is limited to those who need to process your order, and we use standard safeguards appropriate for handling personal and archival media.
Third parties
We do not sell, rent, or trade personal information. We may share information only when necessary to complete a service, process a payment, coordinate shipping, or comply with legal obligations.
Website analytics and cookies
Our website may use standard server logs and basic analytics tools to understand traffic and improve user experience. These tools may collect anonymous usage information, but they do not contain your personal media, project files, or sensitive information.
Your rights
You may contact us at any time to request information about the personal data we hold, ask for corrections, or ask that we stop certain communications. If you have a project inquiry or a request related to your submitted media, we are happy to help.
Contact
If you have any questions about this privacy policy, please contact Time Machine Transfers at [email protected] or by phone at (519) 590-0930.